Delivery Inspection Policy
DELIVERY CARE & CUSTOMER PROTECTION
Delivery Inspection Policy
A Careful Delivery Inspection Helps Protect Your Purchase.
At chevronform, we want every furniture and home product to arrive safely and in the expected condition. This policy explains how to inspect your delivery, identify potential problems, document damage, and contact us if an issue occurs.
A BETTER DELIVERY EXPERIENCE
Why Is Delivery Inspection Important?
Furniture and home products may travel through several transportation and handling stages before reaching your home. Although we take reasonable steps to support safe delivery, packaging or products may occasionally be affected during transit.
Checking your order when it arrives helps identify visible damage, missing components, incorrect products, or other delivery-related issues as early as possible.
We encourage all customers to inspect their deliveries carefully and keep relevant photographs and delivery records whenever an issue is identified.
QUICK DELIVERY CHECKLIST
✓ Check the outer packaging for visible damage.
✓ Confirm that the number of packages matches your delivery information.
✓ Check for visible scratches, cracks, dents, or broken components.
✓ Verify that the delivered products correspond to your order.
✓ Photograph any visible problems and contact our customer service team.
01 / BEFORE ACCEPTING DELIVERY
What to Check Before Signing
When your order arrives, we recommend checking the visible condition of the shipment before signing for or confirming receipt, whenever the delivery arrangements allow.
Outer Packaging Condition
Look for crushed corners, torn cardboard, punctures, water stains, broken seals, or other signs that the package may have been damaged during transportation.
Package Quantity
If your order consists of multiple cartons or separate packages, check the number of delivered packages against the available shipment information.